Shipping & Delivery
At Global Riva, our aim is to ship our products in a quick" safe and inexpensive manner. We deliver to 130 countries worldwide, and to 511 destinations within India.
Processing your order
We try our best to ship goods to you as soon as possible. On an average, it takes us about 2 business days to ship goods out of our warehouses across India. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.
To calculate how much time it will take you to receive your Global Riva merchandize, please add the shipping times given below to the 2 business day order processing period.
Delivery methods, Times & Cost
Shipping Destination Shipping Service Dispatch Times Cost
Within India Domestic shipping companies 2 business days A single flat rate of INR 99 for orders below INR 1000. All orders above INR 1000 qualify for free shipping.
International DHL/FEDEX 10 business days A single flat rate of USD 20 for orders below USD 100. All orders above USD 100 qualify for free shipping.
Customs & International orders
All of Global Riva orders are shipped internationally from our warehouses across India to your provided shipping address via DHL/FEDEX. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.
For more information about shipping and delivery, please see our Shipping FAQs.
About
Global Riva is India's largest private platform for products that are made from traditional techniques, skills and hand-based processes.
Global Riva links over 55,000 craft based rural producers to modern urban markets, thereby creating a base for skilled, sustainable rural employment, and preserving India's traditional handicrafts in the process.
Global Riva's products are natural, craft based, contemporary, and affordable.
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